The Chesterfield Mayfair

Lovely decor, staff friendly. Great location in Mayfair although some local roadworks & renovations opposite at the time of my stay. The toiletries were of good quality. Loved the sheets and the bed was very comfortable.

Location was fabulous—close to parks, shopping, restaurants, and entertainment. The staff was friendly and helpful—we always felt that they wanted to please us. In fact, one day we received a small cake in our room to celebrate my son’s March birthday. Another evening we came into our room to find a small box of chocolate to celebrate UK’s Mother’s Day. The beds were comfortable. The rooms were clean.

Excellent value for the location, exemplary service, super friendly staff and classic charming British style. Welcome notes and treats, evening turn down service, and daily tea/coffee/water setup is such a nice touch. Concierges Jake and Loris were brilliant with recommendations. Maina greeted us at the front desk was clearly, comprehensively explained all we’d need to know for checking in. Out front Mustafa and Vitali were engaging and super helpful. On arrival we were too tired to go out so indulged in room service salad and large, delicious club sandwich. We’re informed there’d be a bit of a delay - but we got a knock in just 15 minutes! To economize another evening, my wife and I had an in-room picnic with savory Fortnum & Mason takeout. Loris promptly arrived with plates, cutlery and linen napkins. Chesterfield Mayfair is pure class.

This time in London, we decided to stay in Mayfair, and the Chesterfield turned out to be an excellent choice. Our room was well-equipped, comfortable and noise-free. In addition to the hotels own accurate description, we also enjoyed the atmosphere of the piano bar where we met some interesting people, mainly international guests. The wine list is quite good and the food well-prepared. The best thing about the hotel is the staff, who take customer service very seriously while at the same time being friendly. Breakfast is served in the restaurant and if you don't like exactly what the menu offers, the staff are flexible enough to serve your own invention. It is important differentiate the experience from the more common buffet format. The hotel is rated "4-star" but in my opinion, it compared well with our previous 5-star hotel experiences.